Privacy Policy
Privacy Policy
Introduction
This Privacy Policy has been created to
make you, a website user, customer, prospective customer, partner or supplier,
aware of how Xploret Travels LLP
processes your personal data. Please read this policy as it contains
important information about how we use personal data that we collect from you
or that you provide to us.
We are committed to providing accurate
information to help you to make an educated decision about how, and where, your
personal information is stored, processed and used.
By accessing the website or providing
information, you agree to our privacy practices as set out in this privacy
statement. We may change this policy from time to time. You should check this
policy frequently to ensure you are aware of the most recent version.
Which
information XPLORET TRAVELS LLP collects from us?
Personal data is information that can be
used to uniquely identify or contact a single person. We will collect and
process information about users of our website and customers in order to
provide our services. We also process your data when you enter into a contract
as a customer or supplier of Xploret Travels LLP. Personal data processed by us
may include, but is not limited to: name, address, e-mail address, phone number
and credit card information, and records of our interactions.
We will hold your personal data on our
systems for as long as is necessary for the relevant activity, or as long as is
set out in any relevant contract you hold with us. We review our retention
periods for personal data on a regular basis. We are legally required to hold
some types of information to fulfil our statutory obligations.
How
we collect your information?
We collect personal data from and about
users of our website, our customers, and partners through the provision of our services.
We also collect information from conferences and events we attend.
Information you give us:
• This
is information about you that you give us directly through our website or by
corresponding with us by phone, e-mail, verbally or otherwise. It includes
information you provide when you register to use our website or services, when
you report a problem with our website and when you provide us with details
relating to the nature of any query or problem.
Information we collect about you.
• When
you visit our website we will automatically collect:
• Technical
information, including the Internet protocol (IP) address used to connect your
computer to the Internet, your login information, browser type and version,
language and time zone setting, browser plug-in types and versions and
operating system and platform;
• Information
about your visit, including the full Uniform Resource Locators (URL),
clickstream to, through and from our website (including date and time),
products you viewed or searched for, page response times, download errors,
length of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs) and methods used to browse away from the
page.
How
XPLORET TRAVELS LLP might use your information?
We use information held about you in order
to administer any contracts between you and us and for the legitimate interests
of our business.
Information you give to us. We will use
this information:
• To
provide you with information, products or services that you request from us;
• To
carry out our obligations under any contracts entered into between you and us
and to provide you with the information, products and services that you request
from us;
• To
provide you with information about other products and services we offer that
are similar to those that you have already purchased or enquired about;
• To
provide you, or permit selected third parties to provide you, with information
about products or services we feel may interest you. If you are an existing
customer, we will only contact you by electronic means (e-mail) with
information about products and services similar to those which were the subject
of a previous sale or negotiations of a sale to you. If you are a new customer,
and where we permit selected third parties to use your data, we (or they) will
contact you by electronic means only if you have consented to this. If you
change your mind and decide that you do not want us to use your data in this
way, or to pass your details on to third parties for marketing purposes, please
use the unsubscribe option when we contact you;
• To
notify you about changes to our service;
• To
ensure that content from our website is presented in the most effective manner
for you and for your computer.
Information we collect about you. We will
use this information:
• To
administer our website and for internal operations, including troubleshooting,
data analysis, testing, research, statistical and survey purposes;
• To
improve our website to ensure that content is presented in the most effective
manner for you and for your computer or other device;
• To
allow you to participate in interactive features of our service, when you
choose to do so;
• As
part of our efforts to keep our website safe and secure;
• To
measure or understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you;
• To
make suggestions and recommendations to you and other users of our website
about products or services that may interest you or them.
Security
precautions in place to protect against the loss, misuse or alteration of your
personal data.
We have implemented reasonable measures
designed to secure your personal information from accidental loss and from unauthorized
access, use, alteration and disclosure.
These include:
• Physical
security and access to all XPLORET TRAVELS LLP’s premises;
• All
access to computer hardware is password protected, with encryption and default
security firewalls in place;
• Staff
access to personal information is given on a need to know basis only. Tight
controls, consistent with the Payment Card Industry standard, are maintained in
relation to the use, storage and processing of PII credit card data; and
• Regular
training of staff in relation to storage.
The safety and security of your information
also depends on you. Any content, including personal information, that you
contribute to be shared, published or transmitted to other users of the
website, is visible to other users and can be read, collected, or used by them.
We urge you to be careful about giving out information in public areas of any
of the website. You understand and acknowledge that, even after removal, copies
of your content, including personal information, that you contribute to be
shared, published or displayed on a website, or transmitted to other users of a
website, may remain viewable in cached and archived pages. Although we take
efforts to protect your personal information, we cannot guarantee the security
of your personal information transmitted to a website. Any transmission of
personal information is at your own risk.
Cookies
Our websites may use “cookies” and other
technologies such as pixel tags and web beacons. These technologies help us to
improve and to deliver a better and more personalised service by enabling us
to:
• Estimate
our audience size and usage patterns;
• Store
information about your preferences, allowing us to better customise the
services according to your individual interests;
• Speed
up your searches;
• Recognise
you when you return to the website; and
• Deliver
targeted advertising based on products or content you have shown an interest
in.
You can change your cookies settings at any
time via your browser ‘preferences’ or ‘settings’ menu, usually in a privacy
and security section. You can choose to block cookies here, but this will mean
that certain features of our website and many others may not work properly. You
can also ask for alerts about cookies, see the cookies stored on your computer,
and choose to remove or block particular cookies.
Contact
Us
If you have any questions regarding this
policy or about our privacy practices, please e-mail us at: info@xploret.com
Changes
to this Privacy Policy
This Privacy Policy will be regularly
reviewed, modifications will be updated here.
